Please read these terms carefully before using our services. These terms govern your use of WeTidy's cleaning services and website.
Last Updated: August 04, 2025
Welcome to WeTidy. These Terms of Service ("Terms") govern your use of our website, mobile applications, and cleaning services (collectively, the "Services") provided by WeTidy ("we," "our," or "us").
By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use our Services.
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. These Terms constitute a legally binding agreement between you and WeTidy.
We reserve the right to modify these Terms at any time without prior notice. Your continued use of our website and/or services and/or communication with us following such changes will be considered your agreement to the updated terms. Changes will be effective immediately upon posting on our website. Your continued use of our Services after any changes constitutes acceptance of the new Terms.
WeTidy provides professional cleaning services including but not limited to:
As a user of our Services, you agree to:
Our booking and scheduling policies include:
Service appointments must be scheduled in advance through our website, phone, or mobile application. We reserve the right to refuse service to anyone.
Cancellations must be made at least 24 hours before the scheduled service time. Late cancellations may result in a cancellation fee.
Rescheduling requests should be made at least 24 hours in advance. We will accommodate reasonable rescheduling requests based on availability.
Failure to provide access or be present for scheduled services may result in a no-show fee and potential suspension of future services.
Payment for services is due upon completion of the service unless otherwise agreed upon in writing.
We accept various payment methods including credit cards, debit cards, and digital payment platforms. All payments are processed securely through our third-party payment processors.
Service pricing is based on the scope of work, property size, and specific requirements. Quotes are valid for 30 days from the date of issue.
Additional charges may apply for:
We stand behind the quality of our work with a satisfaction guarantee:
If you are not satisfied with our service, please contact us within 24 hours of service completion. We will address your concerns and, if necessary, provide a re-cleaning at no additional cost.
Our guarantee does not cover:
WeTidy's insurance coverage for our services may or may not be comprehensive, and specific details about its extent are not provided. Furthermore, our liability is subject to limitations, though the exact nature of these limits is not specified in the provided text. Additionally, all individuals are solely responsible for their own property and any damages incurred, and they agree not to hold WeTidy accountable for any losses, damages, or issues arising from the use of our services.
WeTidy's liability for any claim arising from our services is limited to the amount paid for the specific service in question.
You are responsible for:
We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or labor disputes.
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.
All content on our website, including text, graphics, logos, and software, is the property of WeTidy and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, or create derivative works from our content without our express written permission. Additionally, some of the material on our website is licensed for use under specific agreements, subject to the terms of those licenses.
You may not use our Services:
We may terminate or suspend your access to our Services immediately, without prior notice, for any reason, including breach of these Terms.
Upon termination, your right to use our Services will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive termination.
These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions.
Any disputes arising from these Terms or our Services shall be resolved in the courts of Maricopa County, Arizona.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and WeTidy regarding the use of our Services. These Terms supersede all prior agreements and understandings, whether written or oral, relating to the subject matter hereof.
Additionally, there may be an additional service agreement applicable when you sign up for a specific service, though this is not guaranteed and depends on the context of your engagement.
If you have questions about these Terms of Service, please contact us:
We will respond to your inquiry within 30 days.